Freenom operates a very open service, available for everyone in all countries. Because of this we are also used by fraudsters—and we are very aware of this. Freenom operates a dedicated abuse and copyright infringement department that handles efficiently all spam, phishing, abuse and copyright infringement problems within one day, 7 days a week.
Because of Freenom's policies, domains that are registered for free can be cancelled immediately, reducing the harm of a possible threat. Freenom works closely with many governmental law enforcement agencies, trademark organizations and anti-spam agents worldwide, resulting in an effective way to fight fraud.
If you have a complaint about a domain or of a registrant misusing the Freenom ID Shield WHOIS Privacy service, please email abuse[at]freenom.com for any spam or phishing related issues. If you feel your copyright is infringed please email your complaint to copyright[at]freenom.com.
Freenom Anti-Abuse API
Sometimes it is needed to act on abuse immediately, for example when an immediate alert is received from a hosting provider that a domain is used in a large spam attack or when a domain is used for phishing.
For this reason Freenom has developed the Anti-Abuse API. This interface allows Trusted Partners to report abused or misused Freenom domains electronically. These reported domains are taken offline immediately.
In order to use the API, most partners require signing an Anti-Abuse Agreement with Freenom. Upon receipt and approval of this Agreement the management of Freenom will issue an Anti-Abuse Account, consisting of email address and password, to each Trusted Partner. If you want to become a trusted partner please email partners[at]freenom.com for more information.