Terms and Conditions

Here you will find all the documentation regarding terms of use, acceptable use policy, registration agreements, privacy policy and other product agreements. If you have any further questions, please contact us.

General

At Freenom, we are committed to protecting your privacy. We use the information we collect about you and your domain name, payment method to process registrations only. Please review the Freenom Privacy Policy for more information.

Privacy Policy

Free Domains

This is the standard way of registration. It's a free service! You need to have a website, homepage or web page online on an existing web address or the capability of setting up your own website/server with content. Every Internet user who surfs to your free domain address will automatically go to the website address you have registered. You can change your website address any time to redirect your users to a different website or web page.

Registration Agreement FREE Domains

Next to the terms and conditions of free domain names, free domain name registrations are subject to content policies set out by the top level domain name registries. Please find these content policies below.

Dot TK Content Policy (PDF)
Point ML Content Policy (PDF)
My GA Content Policy (PDF)
Dot CF Content Policy (PDF)
Dominio GQ Content Policy (PDF)

Paid Domains

As a PAID domain name registrant, you receive the benefits of holding the legal license rights of the domain name. This means that you can register the domain for a longer period of time (1-10 years) and where you identify yourselves in the WHOIS record of the domain. Legal license holders (paid domain name registrants) are able to sell or transfer their domains - just like it is common with any top level domain.

Registration Agreement PAID Domains
Universal Dispute Resolution Policy (UDRP)
Uniform Rapid Suspension System (URS)

If you have bought one or more services from Freenom and when it's recurring service, you can cancel at any time according to our Cancellation, domain deletion and auto-renewal Policy.

Cancellation, domain deletion and auto-renewal Policy
Registrants' Benefits and Responsibilities
Domain Name Educational Information

Resellers

Reseller Account Agreement for FREE and PAID Domains

ID Shield

The Freenom ID Shield WHOIS Privacy Service Agreement explains Freenom’s obligations to you in connection with your WHOIS privacy protection services, and explains your obligations to Freenom for privacy protection services offered by third party ID Shield under the ID Shield Services Agreement.

If you have a complaint about a domain, please email abuse[at]freenom.com for any spam or phishing related issues. If you feel your copyright is infringed please email your complaint to copyright[at]freenom.com.

Freenom ID Shield WHOIS Privacy Service Agreement

Legal

All sales made on the Freenom website, My Freenom or through the Freenom API, either direct or through libraries or modules, are rendered directly from Freenom. All one-time sales are billed only once. Subscription based services, such as domain name registrations, hosting services, SSL certification and others are billed by bank wire, PayPal or credit card on a recurring basis. Freenom obtains and securely stores the payment information, such as credit card numbers and expiration dates either themselves, or through PCI compliant Payment Service Provider(s). On all subscriptions the Freenom Cancellation, Expired Domain Deletion, and Auto-Renew Policy applies, as listed on the Freenom Terms and Conditions page. Freenom has banking relationships with various banks around the world.

Freenom is a registered trademark of OpenTLD B.V. at the European Office for Harmonization of the Internal Market under number 012110557. OpenTLD B.V. dba Freenom is an ICANN accredited registrar. OpenTLD B.V. is a Netherlands company registered at Keizersgracht 213, 1016 DT Amsterdam under registration number 54730619.

You agree to comply with all local, state, federal, and national laws, statutes, ordinances, and regulations that apply to your use of the Freenom service.

To review the policies, you will need Adobe Acrobat Reader.